Get Help

24/7 Crisis Counseling


Our certified and compassionate advocates are here 24/7 for survivors, family and friends.

24/7 Crisis Line: (530)-272-3467

During Business Hours - M-F 9am-5pm (excluding holidays and Thursdays 1:30pm-3:30pm):
  • Text: (530) 290-6555
Client Service Center - M-F 9am-5pm (excluding holidays and Thursdays 1:30pm-3:30pm) 960 McCourtney Road, Suite E Grass Valley, CA 95945 No appointment is necessary!




Support Groups


Weekly support groups are available for survivors of domestic violence and/or sexual assault. under the guidance of our trained facilitators. We now offer in-person support groups! Our support groups are free and there is no need to sign up. Just come to our Client Service Center. Click here to learn more.




Shelter & Safe Housing - Now Pet Friendly!


We provide emergency confidential shelter where necessary for survivors of domestic violence and/or sexual assault and their children who are in immediate danger. We have a local Safe House and clients may stay up to 90 days after their intake. We also provide limited motel room stays to clients on an as needed basis. We are also very happy that our Safe House is now pet friendly! If you have a pet and are in need of our Safe House services, please let your advocate know at your intake.




Individual Counseling


We are happy to provide free individual counseling with our highly trained therapists. Clients may qualify for 5-10 individual therapy sessions.

If you would like additional support to explore any issues deeper, please tell your advocate. You advocate can get this process started for you.




Food, Clothing & Transportation


Food & Clothing

Emergency food and clothing are available for domestic violence and sexual assault survivors and their families.

Transportation

Our advocates can arrange a taxi for our clients when required, to go somewhere safe or to access necessary services.




Accompaniment & Advocacy


Our advocates are available to accompany survivors of domestic violence and/or sexual assault through medical, legal and law enforcement processes. In some of these situations, the counselor may also act as an advocate for victims, giving them the support to navigate through unfamiliar territory.

Do you have a hearing date coming up? Let your advocate know!




Legal Services & Restraining Orders


We offer a variety of legal help and assistance.

  • Advocates will help with exploring legal options such as restraining orders and can also provide local legal referrals.

  • Advocates are available to accompany survivors during court and mediation proceedings.

Restraining Orders

Your advocate can discuss your options to determine if a restraining order would be beneficial. They will help you with filling out the restraining order paperwork to be submitted to the Court. Your advocate will also be available to accompany you to any hearings or other court proceedings.

Do you have a family law issue? We work with a local Family Law Attorney who provides 30-minute individual legal aid appointments on the 1st and 3rd Wednesday each month from 9am-12pm. Older clients (60+) are priority.

To arrange an appointment with the attorney, please call our Client Service Center at (530) 272-2046 and speak with an advocate.




Referrals & Other Services


We collaborate closely with local public and private social service agencies in Nevada County to make sure our clients have access to a full range of social services. Our advocates can provide information and help with setting up appointments, transportation and accompaniment. We do require a limitied release of information to advocate for clients on their behalf.




Children's Services


Ongoing children’s individual counseling and group programs are offered for the children of our clients. Children's therapy is provided at both at our shelter and our office. These programs require an intake process with the Children’s Program Specialist. If your child would benefit from this type of counseling, please let your advocate know and they can start the process.




SART Services


​SART stands for Sexual Assault Response Team. The SART team of specially trained medical personnel, law enforcement (if wanted and applicable) and your advocate.

Evidentiary Exams

  • If you have been sexually assaulted, you may obtain an evidentiary exam (aka a rape kit) at no cost to you. See below for more information.

  • All evidentiary exams are performed in Sacramento, CA.

  • If you decide to obtain an evidentiary exam, your advocate will be there every step of the way for emotional support and to explain the procedures involved.

What Is A Rape Kit? A rape kit is a package of items used by medical personnel for gathering and preserving physical evidence following an allegation of sexual assault. The evidence collected from the victim can aid the criminal rape investigation and the prosecution of a suspected assailant.

Who performs the evidentiary exam? The Sexual Assault Response Team (SART). The SART team is composed of specially trained medical personnel, law enforcement and a counseling advocate who work together to help the victim through this exam in the least traumatic way possible.

Where are the exams performed? The BEAR Center, Sacramento, CA. The Bridging Evidence Assessment & Resources (BEAR) Center is a joint program between Sutter Medical Foundation and Sutter Children’s Center, Sacramento. The BEAR clinic performs evidentiary sexual assault exams.

How long is the evidence kept? California law requires evidence to be kept for 20 years, or until the age of 40 for victims who were under the age of 18 at the time of the assault.




What To Expect


Whether you call our 27/7 crisis line, text us or come into our office to meet with an advocate, you can expect to be treated with kindness, dignity and respect.

All our services are FREE, confidential and non-discriminatory.

Who Calls You?

Survivors of domestic violence and/or sexual assault. Friends and family members of survivors also reach out to us. Oftentimes, they have concerns about someone they care about experiencing interpersonal violence and seek information about how to help.

Who Answers The Phone?

A trauma-informed peer counselor/advocate. Our counselors are highly trained and certified through the California Office Of Emergency Services.

What Does Trauma-Informed Mean?

  • Our trauma-informed approach puts YOU in the driver’s seat. We believe that you are an expert in your own healing.

  • Our advocates are here to listen to you, share with you our experience gleaned from working with other survivors as well as what we have learned from on-going training.

  • You have the right to choose what services you participate in – all participation is voluntary.

  • To better serve you, we have Spanish-speaking advocates available. We continue to strive to provide and improve access to all people with Limited English Proficiency.

  • We know that healing happens in many ways. We work from the central belief that sharing our stories in a safe and caring context is, for most people, a critical step to achieving the ultimate goal of emotional healing.

  • While we believe talking about the trauma you may have suffered can be pivotal to healing, you choose when and what to tell.

What Happens When I Talk To An Advocate?

Our advocates/peer counselors will:

  • Assess your situation (for example, do you need medical attention, are you in a safe place to talk).

  • Provide emotional support, affirm your courage for reaching out.

  • Ask you to share what is going on. This can be difficult but a necessary first step in getting help. Our compassionate advocates gently talk with you without judgement and in complete confidentiality.

  • Explore your options – maybe a restraining order would be appropriate for your situation or attending one of our support groups.

  • Ask what you have considered so far and help you brainstorm more options.

  • If necessary, will help you determine a safety plan and other ways in which you can take care of yourself.

Can I See An Advocate In Person?

Yes. You may come to our Client Service Center, M-F 9am-5pm, excluding holidays.

No appointment is necessary.

Location: 960 McCourtney Rd., Suite E, Grass Valley, CA 95945

Do I have to leave my abusive partner to get help?

No! Your advocate will support you, help you assess your situation and “have your back” whether you decide to leave or stay in your relationship.

I’m not sure if I’m in an abusive relationship. I don’t want to waste an advocate’s time. Where can I learn more?

We encourage you to call our crisis line. Our advocates can help you talk it through and provide emotional support and informed feedback on your situation.

You can also learn more by clicking here.

I think I may have been sexually assaulted but not sure. What should I do?

We encourage you to call our crisis line. Our advocates can help you talk it through and provide emotional support and informed feedback on your situation.

You can also learn more by clicking here.





Domestic Violence & Sexual Assault Support Services

All services are free, confidential and non-discriminatory.